New Patient Experience
As a new patient at Robinson and Prijic, our friendly team makes you feel instantly at home. Right when you walk through the door, you’ll be greeted by name by a member of our front desk team. If you have yet to complete your necessary paperwork, a team member will show you to a private area and assist you. These forms include basic questions about your medical history and insurance information.
When the forms are complete, the same team member will give you a card with her name. This way, if ever you have questions or concerns in the future, you can call and talk to her directly. As she processes the forms, one of our dental hygienists will arrive to take you back to the dental suite.
Once you’re comfortable in the dental suite, you’ll have an opportunity to discuss your dental health, concerns, and goals for your smile with your hygienist. Finally, your doctor will join the discussion and determine what else may be needed in terms of cleaning, x-rays, or other treatments.
If and when a treatment plan has been formulated for you, your dentist will discuss your treatment options in detail, including exactly what must be done, how it will be done, and how your dental team will complete the procedure in a way that is comfortable for you. Finally, our team will outline the fees for your proposed treatment and what your insurance will cover. The Robinson and Prijic business team will coordinate with your insurance company to ensure this information is accurate, prior to your discussion, so you don’t have to do a thing!
“Dr. Robinson I just want to say you are the most experienced, kind, caring dentist I have ever been to! I only wish I would have started seeing you years earlier! Thank you for your great care!” – Lo